Maryann Robbins
Director of Private Client Relations
Maryann Robbins is a nationally respected Newborn Care Specialist, Postpartum Doula, Lactation Educator, and Placement Director with 30 years of experience supporting children, newborns, and families. She began her professional career working with children in 1996 while earning her Associate's Degree in Early Childhood Education. She then spent 13 years as a professional nanny before specializing exclusively in newborn and postpartum care in 2011.
Maryann is a CACHE Certified Newborn Care Specialist, a CAPPA and Perinatal Professionals Association trained Postpartum Doula, and a CAPPA trained Lactation Educator.
Throughout her career, Maryann has cared for hundreds of newborns, supporting first-time and experienced parents, premature infants, babies with reflux and feeding challenges, and families welcoming twins, triplets, and quintuplets. In 2014, she was nominated for the International Nanny Association's Nanny of the Year Award. Today, Maryann serves as Placement Director for The Newborn Care Solutions Agency, where she thoughtfully matches families with exceptional Newborn Care Specialists and Postpartum Doulas nationwide.
Brigit Monahan
Director of Agency Operations
Born and raised in Arizona, Brigit moved back to the valley in 2018 after living in London, UK. She has been working with children and families since the age of twelve. Since 2013, Brigit has been offering emotional, physical, and practical support, traveling all over the globe, as a full time Doula and Newborn Care Specialist, to work with families from all different backgrounds and cultures.
Brigit believes it takes a village to raise a baby and is here to join you on your journey into parenthood. She has experience with singletons, twins, triplets, breastfeeding routines, sleep, allergies, reflux, tongue ties, postpartum mood disorders, traveling with infants and toddlers, and more, and tailors each job to the specific needs of each family.
Chevelle Frederick
Director of Candidate Relations
With over a decade of dedicated experience, Chevelle is a CACHE Certified Newborn Care Specialist, Master NCS, Lead Instructor for Newborn Care Solutions Institute, and Candidate Placement Coordinator who bridges the gap between elite infant care and professional mentorship. Her Bachelor's degree in Psychology allows her to provide evidence-based support that respects the complex emotional dynamics of the modern home.
In her role as Candidate Placement Coordinator for the Newborn Care Solutions Agency, she acts as a natural-born mentor, vetting and matching top-tier talent with families. Born and raised in Southern California, Chevelle has called the Dallas, Texas area home for over 20 years.
Julie Morgan
Operations Manager
Julie Morgan serves in operations at The NCS Agency, in addition to her role as Operations Manager at Newborn Care Solutions. She plays a key role behind the scenes, ensuring that every family’s experience is seamless from start to finish. As a mother of two young children, Julie understands the joys and challenges that come with welcoming a new baby.
Julie earned her Bachelor of Arts in Communication Studies, with a concentration in Public Relations, from North Carolina State University in 2015, and began her career in sales and recruiting before moving to the NCS and nanny industry.
Victoria Calleja
Community Relations
Victoria began her journey in 2005 as a childbirth educator specializing in The Bradley Method. She added birth and postpartum doula services in 2008, followed by placenta encapsulation, and in the last five years has dedicated her skills to newborn care.
Victoria is an ICEA certified birth doula and a CACHE certified Newborn Care Specialist. As community outreach coordinator, she brings a wide network of perinatal providers and a previous career in Information Technology as a project manager and quality assurance specialist.
