Our process
We know all about the joys and chaos that come with welcoming a newborn into your home. Our team introduces you to Newborn Care Specialists who are experts in their field and supports you at each stage of your hiring journey.
Fill out our simple information form.
We'll send you a link to complete your family profile, and email you a little more information about our agency.
We'll schedule a call to go over the ins and outs of your role and identify who will be an excellent fit for your household.
Once you've signed our agreement, we'll begin recruiting from our talented, experienced pool of applicants and will introduce you to fully-vetted applicants as they become available.
You will have the opportunity to meet and interview applicants to get a sense of their communication style, role expectations, and working dynamics. We will supply you with interview questions and guidelines to make sure you make the most out of your time.
Once you've identified the NCS you'd love to hire, we will walk you through the hiring and onboarding steps and run a background check on your new employee, as well as verify any other certifications or licenses they possess. We will guide you on the options of hiring your NCS as a domestic employee or as an independent contractor, depending on applicable state laws, and will guide you through any contract negotiations that may come up.
Rest, relax, and await your newborn's arrival date knowing that you'll both be in good hands. We will check in periodically and offer guidance on everything needed to ensure a smooth first day on the job for your NCS.
Questions about
our process.
How does your matching process work?
Our matching process begins with an in-depth consultation where we learn about your family's specific needs, parenting philosophy, lifestyle, and any special requirements. We consider factors such as feeding preferences (breastfeeding, formula, or combination), sleep approaches, language preferences, and personality compatibility. Based on this information, we carefully select Newborn Care Specialists from our roster whose experience, skills, and approach align with your family's needs.
We then arrange interviews so you can meet candidates and choose the best fit for your family.
What happens during the initial consultation?
The initial consultation is a comprehensive discussion about your family's needs and expectations. We'll ask about your due date, whether this is your first child, your approach to infant care, any specific concerns or challenges you anticipate, and your budget. We'll explain our services, answer all your questions, and discuss the qualifications and experience of our specialists.
There's no obligation, and it's an opportunity for you to learn whether our services are the right fit for you.